Where is my rental agent?????????????????

I really didn't plan to have a bunch of complaints to be my very first post in 2015. However, I am itching to write, so mei ban fa lor....

Let's begin with my stupid real estate agent. Well as you might have already read long time ago about the stupidity of my agent, they are pretty stupid. Or maybe not stupid, just careless and doesn't do their job right. Tuesday last week, I sent an email to my agent, which by the way is already changed from the one I talked about in I had a bad day, telling him that my shower room handle is broken and if he could fix or send replacement, that would be great. Until Saturday I didn't get any response. So I sent another email to him on Sunday, asking for acknowledgement that he'd received the email. I received NOTHING until Wednesday.

So, that Wednesday I sent another email to the agent's general email address instead of my agent's work email address. I expressed my concern that nobody has responded to me and if that agent still works for them and manages my unit. No reply again. Thursday I was so pissed off at being ignored so I decided to give them a ring on my lunch break. After 2 rings, I was put straight to voicemail DAMN! I didn't leave a message that time, but later that afternoon I became so curious so I called them again. And again I was redirected to Voice Mail after 2 rings, I left a message then. Nobody called me back on Friday, and I rang them again and was put straight to Voice Mail after 5 rings. Strange how the number of rings differs eh?

Seriously I don't know what they are doing. Nobody in the office? No one's checking email? Are they still on holiday??? It's already at the end of January for god's sake :/ They also didn't send me a letter telling me their Xmas breaks last December :/ Even with a scatterbrain that my previous agent had, she still managed to send me Xmas breaks announcement letter for 2 years in a row without fail :/ I thought we would have someone better after her, but maybe not really :/

I really don't know how to contact them :/ I even googled Gainsworth Property to find any other contact details. I've tried the info@ email address and also the phone number from that site. Even if they're trying to avoid me, surely they should pick up their phone for potential clients right?

If you know other way to contact them, please let me know.

Catch up! XD

Hello guys,

Been a while since my last post. Since March, a lot have happened... Well not really, the truth is my sisters always monopolize my PC and my parents came to visit for 3 months, jd ya gitu dehhhh komputer bener2 out of reach deh kali di rumah -.- tp ya thinking about it, maybe it's okay... I do use pc from 8.30-6pm every day, so I guess that's enough.

Anyway, what's happened since March... The annoying agent of mine asked to extend contract, saying the owner requires all tenants to be on contract. Blehhhhh I've been renting for so many years and none of the agents required such thing. Rese aja -.-

Then... My parents come.we didn't go holiday, but been going out every single week to suburbs. I think when we tried to count how many suburbs we've been to in 3 months, we got around 16 LOL. But all was enjoyable.

What else hmm.. oh my sister finally got her PR!!! After 3.5 years FINALLY she got it yayyyy ^^ but really she didn't lose much, she got Medicare since she lodged the application, and between us three sisters, she's the one who takes the most benefit from Medicare. Meaning dia tuh yg paling penyakitan :p winter bisa kena flu or cold every 2 weeks gt, blm bae bener ehhhhh sakit lg -.- plus gondokan, tiap brp bulan ke specialist -.- mungkin kl diitung n dibandingin sm my surgery, we might still be on par :p

With her having her PR, now we're officially going holiday to Japan!!! Hip hip hoorayyyy ^^ though we couldn't get cheap tickets since the deal came up when she hadn't got the PR, but we are going to Japan!! How exciting :) we've booked everything except shinkansen and currently making itenaries :)

Oh, I've got my certificate 2 in Mandarin :) and had a catch up with my tafe friends once. They are still fun to be with, and we still get along well. So happy :) but biarpun dpt cert 2, td di toko ditanya sm customer brp karat emasnya aja bisa salah nyebut 24 T.T really need practice nehhhh :( my reading is good though... *bela diri* :p

And Kantor makin ngga2 aja :/ si super excited apalagi. Tp ya asal ga ada si super excited ms Gpp sih, tp si krim jg lama2 makin nyebelin :/ tar deh next post bakal indo semua supaya aku ga ketauan XD but either way, mrk ga tau ini punya sopo jg hohohoho...

Oh I also went to lots of tourist places. The truth is, when my dad came last Dec, he planned to stay for 3 months, so I bought these iventure tickets for going to aquarium etc, but his PR was processed and required him to leave the country before it is finalized, so I ended up giving it to my friend. We went to madame tussaud, aquarium and Sydney tower. Madame Tussaud was pretty good I think, aquarium too. But Sydney Tower was really nothing. Just looking at scenery. We chose it because we would never go there if not for this card. And then we also went to Alexander exhibition that I won last year. Ended up exploring the whole Australian museum. They have pretty good stuffs! They have dinosaurs too!

Anyway I typed this a while back already, better publish this then! ;)

I had a bad day

Today has been so annoying. Let me just tell you how it was.
 
First, my cousin was leaving to Melbourne to stay for a year or two and me and my sisters wanted to send her to the airport. To get to the airport I needed to catch a train from Kogarah to Rockdale at 9:34, and then catch a bus in Rockdale @9:44. We left late as we had to clean up the house a bit because our rental manager was supposed to come this morning for annual inspection. We ran all the way to the station and still missed the train. Luckily when we arrived in Rockdale, we can still catch that same bus.
 
Anyway, long story short, we got the flight schedule wrong. She should be flying at 1 PM, but I thought she would be flying at 12 PM! Therefore we got to the airport around 10 AM. My cousin herself was still at home when we arrived at the airport -_-" And Domestic Terminals SUCKS, they only have 1 cafe in the whole terminal, and the price is exxy! -_-" That's one.
 
Second, at 10:30 I saw a missed call, which out of ordinary, I called back. Turned out it was my agent and she was quite upset that nobody was home and she could not get into the unit. She said I should have called her to arrange for another time if I wasn't at home so she wouldn't have to waste a trip! I was like, wasn't it written in the letter that I CAN be NOT at home and she can still get into the unit using management key and will leave me her business card. Plus, I was damn sure it was also written to fill in the form and leave it on kitchen bench for her to collect. Anyway she said it was completely the other way around -_- "" What could I say apart from sorry? But I was 90% I was right. Anyway she'll contact me again on Monday. My agent is always clumsy. This is not the first time things like this happened. I actually said to my sister this morning, I think our agent will stuff up today's inspection, something must happen, i.e. she brought wrong keys, or did not bring 1 of the keys, etc etc. Maybe later I can make a full post of this.
 
Third, we got this Picadilly stockland giftcards during Xmas promotion, and one of those cards expired today. So we went to city after the airport to use it. I was thinking to use it for Yum Cha, but then they said they didn't take it. Fine. I then thought I can use it at newsagent for scratchies or magazines or anything really, they also did not accept it. And finally before giving up since the other stores were hopeless, they are all expensive stores i.e. jewellery store, maternity wear shop, suits shop, etc.. we tried asking a cafe at the ground floor, FINALLY, they said they took them! hip hip hoorayyyyy so our lunch were cut down to 23 bucks yayyy... but well you got the idea how troublesome it was. So next time you get a Stockland giftcard, and the closest you can go to in Piccadilly, don't be to happy. But George's cafe does take those cards. And their food was quite good actually, the salmon I had was good and not overcooked :)
 
Fourth, this was the MOST annoying thing I had today. I went to Harvey Norman Martin Place to claim 100 free photos allowance that I get from buying extended warranty for my laptop a year ago. Parts of that extended warranty are:
1. 1 Laptop health check up once a year for 3 years.
2. 100 free 6x4 photos each year for 3 years.

So I went there to claim my first year photo allowance. However, when I asked the manager how do I do that, he said that it's only for camera extended warranty, not laptop. You get only checkups for laptops. I was furious. He was the one selling that laptop to me last year PLUS the extended warranty and I recall him telling me I get 100 free prints each year!!!!!!!!!!!! And now he's saying that it's not for laptop?????? I was so so so so SOOOOOOOOOOOO pissed off!! and then when he attended another customer, I took out the booklet and checked it again, I was 99% sure I WAS RIGHT and HE WAS WRONG. And yes I was right, this is what it says on the booklet:

 

 

See Photo Processing allowances has small 1,2,3 and Annual Hardware Checkups has 1 next to it? 1 is Laptop, and if annual checkups has 1, and means laptop, why Photo Processing doesn't?? I said that to the manager and he read through it, and then I said, if you don't give it to me, then that's fine, I will just contact Harvey Norman Centre and complain or can you check somehow? I really wasn't bluffing. If you think I like to complain then true I do, if it's my right, then I have to get that right. But I really was not in the mood to argue, so if he didn't let me then that's what I'd do. The manager then said "OK I can give it to you". I replied, you can give me the free photo or you can check? He said "I can give the free photos to you". That's it. NO sorry. NO bullshit of "Oh I didn't realize" or whatever. JUST those. If he didn't think I deserved his apology, at least acknowledge that he didn't know or forgot!!!! HOW RUDE!
1. Last year he did say I could get photo allowances and my sister did hear that. If now he's saying I can't, wasn't he LYING to me last year???? and trying to trick me to get the extended warranty??
2. If the extended warranty has now been changed and laptops don't get photo allowances, well, that's not my problem, I signed last year agreement, and no change of agreement has been given to me, so for me, it still is the same.

So, a bit of warning guys, if you want to get extended warranty from Harvey Norman especially Martin Place with the manager, who I think was called Roy (that's what he wrote on my extended warranty later on. If it wasn't his name then I wouldn't now either), please make sure you remember anything he said and match it to the boolet. AND MAKE SURE to keep and bring the booklet when claiming. Last year he told me I would only need to bring my receipt. Lucky I brought the booklet too. I'm so gonna report this to Harvey Norman -_-""
 
Fifth, we went to DSE at George St. I saw a digital photo frame at DSE North Sydney sold for $30 down from $60. Apart from photo files, that can also play movies and mp3s, so I thought I might get it. However, at George St it was sold for $60, and was said that it's already on special. I came up to the counter and asked about it, and they said maybe North Sydney one was a display model, which I replied no, they have same number of stocks as you. Anyway the staff basically just said no. I don't know how they all trade, I mean some other stores would match the other branch's prices and sometimes even other store's prices. But again, I don't know. The guy wasn't really helpful, and I was already in a bad mood due to all that have been happening all day.
 
After that we went to Myer to go to toilet since that's the cleanest around Town Hall :P and then since we've been walking from morning, we ended up going to have a foot massage at Town Hall station ehhehehhee... and I did have mandarin practice conversation with the lady who gave me massage hehehe.... and she understood!!! yayyyyy so happy :)) That massage was expensive, but I think it was worth it :P